When emotional intelligence first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into what many people had always assumed was the sole source of success—IQ. Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.
How much of an impact does emotional intelligence (EQ) have on your
professional success? The short answer is: a lot! It’s a powerful way to
focus your energy in one direction with a tremendous result. Of all the
people we’ve studied at work, we’ve found that 90% of top performers
are high in emotional intelligence. You can be a top performer without emotional intelligence, but the chances are slim.
Emotional
intelligence is the “something” in each of us that is a bit intangible.
It affects how we manage behavior, navigate social complexities, and
make personal decisions that achieve positive results. Emotional
intelligence is made up of four core skills that pair up under two
primary competencies: personal competence and social competence.
- Self-Awareness is your ability to accurately perceive your emotions and stay aware of them as they happen.
- Self-Management is your ability to use awareness of your emotions to stay flexible and positively direct your behavior.
Social competence
is made up of your social awareness and relationship management skills;
social competence is your ability to understand other people’s moods,
behavior, and motives in order to respond effectively and improve the
quality of your relationships.
- Social Awareness is your ability to accurately pick up on emotions in other people and understand what is really going on.
- Relationship Management is your ability to use awareness of your emotions and the others’ emotions to manage interactions successfully.
Despite the
significance of emotional intelligence, its intangible nature makes it
very difficult to know which behaviors you should emulate. So I’ve
analyzed the data from the million-plus people TalentSmart has tested in order to identify the habits that set high-EQ people apart.